Frequently Asked Questions
Registration Our "Guest" Tier registration level will be available for sale until the convention, or we reach venue capacity. However, all other tiers will only be available until December 31st or while supplies last. As we only have a limited quantity of each tier available, we will likely sell out of all registration tiers. Therefore, we recommend registering early to avoid disappointment. For full details, check out our Registration page! Day passes are only sold during the month of March, and only if we have not reached venue capacity. If you are considering attending for more than one day, a "Guest" tier registration saves money and time. If you are travelling a long distance to attend Furnal Equinox, we strongly recommend pre-purchasing a "Guest" tier registration online to avoid the potential disappointment of passes sold out at the door. Unfortunately, we do not sell night passes. You must purchase at least a day pass to attend and participate in convention events and dances. There is a limited number of registrations available for every tier. Avoid disappointment by registering early! For "Supporter" and higher tiers of registrations: The last day these will be available is December 31, 2025. After this date, they will only be sold if there are any cancellations. For our "Guest" tier registrations, this tier will be available until the convention or until we reach venue capacity. If you are considering attending for more than one day, a "Guest" tier registration saves money and time. If you are travelling a long distance to attend Furnal Equinox, we strongly recommend pre-purchasing a "Guest" tier registration online to avoid the potential disappointment of passes being sold out at the door. You should have received a registration confirmation message to the email address you specified. If you can't find this email (or no longer have access to your email account), you can check in with our Registration team on the Contact Us page. Your registration confirmation email contains a link to view your registration. When viewing your registration, you may see the following options: If you are upgrading registration tiers, make sure you complete both options #1 and #2 in order. If you do not see these options, you will need to reach out to our Registration team on the Contact Us page for further assistance. Certain registration options are not available after December 31. Your registration is tied to your legal name and ID. During pre-registration, you may change your account information if you wish to assign a registration to someone else. Please see the previous question for details. Giving or ‘selling’ your badge away to someone else or attempting to access convention space with a badge other than your own will incur penalties for all persons involved. You are only allowed to pick up a badge for yourself, from a registration that matches the information on your ID. You cannot: Please note: If you received a room within our room block at the Westin, you cannot request a refund on your registration without also cancelling your hotel booking. The hotel deposit is nonrefundable even if you choose to cancel your registration. You also cannot downgrade your registration if you have received a room within our room block. Individuals who received a room in our room block can only request a refund/rollover which will cause your room booking to be cancelled and the room deposit to be forfeited. Deadlines: Refund/Rollover/Downgrade of Supporter or higher tiers: December 31, 2025, 11:59 PM ET Furnal Equinox commits to a number of costs months before the start of the convention. The following refund policy is in place to offset costs of cancellations. In order to refund/downgrade/rollover a registration, you must send an email to registration@furnalequinox.com with the following: Additional Notes: Please be advised that refunds will only be issued in Canadian funds, which may result in a different exchange rate compared to the original date of purchase. Our payment provider will provide refunds to the original method of payment within 120 days of registration. If you fall outside this date, we will use alternative methods to refund you your registration cost in Canadian dollars. Alternate methods may take 1-2 months of processing time. Refunds will be issued to the original cardholder. We accept many forms of photo ID, but the most common examples are: In the event you don't have these documents and are a resident of Ontario, we recommend applying for an Ontario Photo Card. Please present original forms of ID. Do not present photocopies, scans, or photos of your ID. If you have additional questions, please reach out to our Registration team on the Contact Us page. All minors must complete a Parental Consent Form and bring it to the convention when picking up their badge. Minors under the age of 15 must also have a parent/guardian with them at all times in convention space. The support person is not required to pay an admission fee. In order for us to properly accommodate, please reach out to our Accessibility department on the Contact Us page for registration instructions. Found badges are sent to the Registration department, not the Lost and Found at Con Ops. Please check with Registration during the convention. Our Registration team offers a replacement badge at a $30 CAD fee, provided your ID matches an existing registration. In the event you find your original badge following receiving a replacement, present both badges to the Registration department. The cost of the replacement badge will be refunded after the replacement badge is surrendered. Giving your badge away to someone else and attempting to buy a replacement of the same badge, or attempting to access convention space with a badge other than your own will incur penalties for all persons involved. The legal name on the registration must match your government-issued ID. If you have not received an official legal name change certificate or government-issued ID with your new name, please register using your current legal name. If your legal name has changed after you registered, contact us to update your registration with your new name. In some cases, you may directly edit your registration via a link in your registration confirmation. If your legal name has changed and your registration was not updated before the convention, please bring your current government-ID, plus one of the following: Government-ID that has your previous name, or; In all circumstances, you have the opportunity to provide your preferred name in the registration form. For approved dealers, the Dealers team will send an email that has exclusive links to dealer registration options. Dealers and their assistants should register as soon as possible as per the email. Late registrations cannot be guaranteed, especially if we reach registration capacity. For any questions regarding dealer registration, please contact our Dealers team via the Contact Us page after September. When does early registration (pre-registration) end?
Are day passes available for purchase?
Are night passes for the dances available for purchase?
Can I buy registrations at the door?
Is there a deadline to purchase premium-tier registrations?
I’m not sure if I registered or not. How can I check?
Can I upgrade my registration, add merchandise, or change my registration details after I register?
Can I give my badge to someone else if I can’t attend?
Can I pick up someone else's badge?
I cannot come to the con anymore or wish to downgrade my registration. Can I get a refund/rollover?
Refund of Guest tier: January 31, 2026, 11:59 PM ET
Rollover of Guest tier: February 28, 2026, 11:59 PM ET
What can I use as a Photo ID?
I’m a minor (under 18 years old at the time of the convention) – what do I need to do?
I require a support person to help with a disability (as defined by the Accessibility for Ontarians with Disabilities Act). Do they have to pay?
I lost / misplaced my badge!
I plan to change OR I changed my legal name. What do I need to do?
The official name change certificate that shows both the previous and current names How do I register as a dealer/dealer’s assistant?
General Questions As a rule, all public areas of our convention are kept at a PG rating. Areas and/or events that are marked 18+ will be stated explicitly within individual panel listings. Please note that parents/guardians/chaperones are responsible for the supervision of minors around marked areas. Be sure to bring the following: Also, consider these things: Not at all! There are no requirements to do anything in particular to be a part of our convention, and many attend the convention even if they don't identify as 'furry'. Many simply attend to explore the community or hang out with friends. Costumes and accessories are just part of the fun! Attendees who wish to record any sort of media for personal enjoyment are encouraged to do so! For individuals or media personnel who are recording our events for research, reporting, or commercial uses, they must be approved by the convention prior to the event and wear a convention-provided Media Pass at all times. If you're interested in receiving more information, please reach out on the Contact Us page.What’s the general content rating of the convention?
What should I bring to the convention?
Do I need to be a ‘furry’ or wear animal costumes to be a part of this convention?
Can I take pictures or film this event?
Venue By indicating you'd like to be included in the draw for rooms at the time of your registration for Furnal Equinox 2026. Approximately until November 30th, 2025*. This is a bit of a more difficult question to answer as the more people who are in the draw decrease the odds of being the singular person selected for any given room. All odds are based entirely on the total number of applications for the room draw (per room type) so it's hard to give a number. However, higher tier registrations do confer a better chance. If you miss entering the draw, then Furnal Equinox won't be able to offer you a reservation at the main hotel within the room block. You may have to make other accommodation plans should you wish to attend Furnal Equinox 2026. Once the draw occurs, you will be notified via email with a specific link to a separate Westin web page where you will be invited to confirm your room selection. Please be patient while doing this. We will be doing as much testing as possible to reduce the number of errors that could occur when people are attempting to reserve their room. This can happen, especially with different people having different kinds of situations at the time. Should you be unable to book within the time allotted to you through the system, the room returns to the pool for the next available person to reserve. Furnal Equinox will do its best to ensure that successful applicants have enough lead time to be prepared for the reservation email to arrive. Please remember to check your spam folders and confirm your email addresses to avoid complications. If you cannot attend for any reason and you need to return/cancel your room, please contact We will have a selection of "Overflow" hotels published as rooms are sold out to try and accommodate. Unfortunately, we cannot guarantee rooms to everyone. When you go through online registration, there will be a box for indicating a need for accommodations. Please remember to indicate the special room requirements there. [Fridge/minifridge for medications, mobility accessible (distance accessibility), etc...] Furnal Equinox will not request medical documentation of any kind and will do our best to provide all persons with reasonable accommodations to assist them. Please note: While our teams will help to the best of our ability to accommodate, we are restricted by availability of special rooms and special equipment to assist. Please reach out to our accessibility team via Accessibility@furnalequinox.com as soon as possible if you may need accommodations. Of course. We only ask that you indicate your intended roommates on your registration so we can ensure you are all rooming together and not ending up with multiple separate rooms. Unfortunately, yes. We’d like to provide as many people as possible with rooms within the main hotel. Therefore, each person may only book one room within the hotel block at the Westin. No, please do not contact the hotel to book your room. You will not be able to obtain convention rates by booking through the hotel directly. Should you wish to book outside of the convention room block, it will be at full rate for the time. The hotel may be able to make amendments or answer questions about existing reservations made through our booking portal. PLEASE NOTE: if you received a room within our room block at the Westin, you cannot request a refund on your registration without also cancelling your hotel booking. The hotel deposit is non-refundable even if you choose to cancel your registration.How do I register for the Room Draw?
How long is the Room Draw open for?
(This may close earlier depending on the availability of rooms once the block opens. We have been in contact with various Overflow Hotels within walking distance of the Westin Harbour Castle to accommodate those who may not be able to stay at the Westin due to capacity. Overflow hotel information will be updated as availability at the main hotel becomes more limited.)What are the odds of getting chosen in the Room Draw?
What if I miss entering the Room Draw?
When and how will I know if I am picked?
What happens if I won the Room Draw but I didn't complete my room booking in time?
What happens if I can no longer attend the convention, but I was chosen in the Room Draw? Can I reassign my room?
support@furnalequinox.com for potential solutions.What happens if I'm not picked in the Room Draw but I need a room?
How do I identify if I need special accommodations for my hotel room in the Room Draw (and what medical documents are required)?
Can my friends and I all register for the Room Draw if we are staying together in the same room?
Is there a limit to how many rooms I can book?
Can I contact the hotel directly to book my room, ask questions about my booking, or amend my reservation?
Additionally, you cannot downgrade your registration if you have received a room within our room block. You can only request a refund/rollover, which will cause your room booking to be cancelled and the room deposit to be forfeited.
Programming We’ve host a wide variety of informative and entertaining panels at Furnal Equinox, including panels involving arts & craftsmanship, literature, comedy, discussion & focus groups, and stage performance. You’ll be able to view our Programming schedule online approximately one month before the event, and also in printed material at the event.. Most of our panels take place in conference rooms within the convention space at Westin Harbour Castle. There may be one or two panels that are specifically designated outside of panel rooms. More detail will be provided on the event schedule. A convention map will be available on our website and at the event to help you navigate the space. Not all panelists are comfortable with recordings being made of their panels. If you're interested in filming, please check in with the panelist first. Large events like the Dance Competition or the Fursuit Games are commonly recorded by attendees. Please reach out to Press & Media Inquiries through our Contact Us page for any interests in recording for commercial or rebroadcast purposes.How can I find out what panels and events are happening at the convention?
Where do panels take place?
Can I film or record panels?
I’d like to see a specific panel at Furnal Equinox. How I can suggest a panel?
Attendee Policies All attendees must have a valid convention badge visibly on their person in designated “con space”, which is defined as space used exclusively by Furnal Equinox. Pets are not permitted in event space for safety and allergy-related reasons, unless cleared beforehand by Furnal Equinox for specific events (i.e. Charity animals). Service animals are permitted under the AODA (Accessibility for Ontarians with Disabilities Act). If you have questions about service animals, please reach out to our Accessibility team through the Contact Us page. Most fursuits do not fall under 'alternative apparel' as they are a common item that speaks to the core interests of the fandom. However, all alternative apparel restrictions apply to fursuiters as they do for any attendee. We know that in previous years our practices on apparel were not consistent or well communicated, and we understand that is frustrating for attendees. We're working on improving communication on these policies. Furnal Equinox has had the benefit of working with pup groups and panelists, and we aim to carry a lot of that experience forward into outlining our current policies. As the community continues to grow and other things become more popular, specific mention of these will likely enter our policies, so that attendees are clear on our position. We do this in the interest of fostering an environment where everyone can enjoy themselves, as well as give groups support to grow in a healthy manner. The intent of the guidelines are not made to single out any particular group, but to provide guidance for things which have increased in popularity and demand. Certain apparel items pose risks in the case of an emergency, and your safety is most important. We will only allow them under properly supervised conditions so that the wearer has the assistance they require. To make your convention smoother and help our staff address your concerns, please reach out to us before the convention through the Contact Us page and, if possible, attach a picture. Our staff take your privacy and comfort very seriously and will do our best to help. We’ve decided that 9pm is a reasonable time to relax our rules for events like the dance and other panels where alternative apparel is appropriate. As a result, we usually schedule programming that’s more friendly to alternative apparel during these time frames. Yes, but please do so respectfully and make your way directly from your hotel room to the convention space or vice versa. Entering other hotel or public spaces may be considered a disruption to other guests. Please respect the directions of hotel staff. Our Security team can help you with questions regarding acceptable attire, costume, props, or other items at the convention. Use the Contact Us page to reach out to our Security team and they’ll be happy to advise you. First, please comply with the request to change your clothing when asked. You are welcome to ask questions about what was unacceptable, please be respectful. If you believe, after reviewing the policy, that your apparel is appropriate, please take a photograph of the attire if you feel comfortable enough to do so, and do one of the following: In these cases, decisions may be escalated to the event Directors. The decision of the Directors is final.Can I get into the convention space without a badge? Can I bring a friend through without a badge?
Can I bring my pet to the convention?
Why does Furnal Equinox have an 'alternative apparel' policy?
Why is there a big focus on gear related to pup play?
Why are certain apparel items only allowed in certain panels?
What if what I want to wear is not on that list?
Why do the apparel guidelines change between 9pm and 3am?
Is it okay for me to wear my alternative apparel in the hallways or elevator of the hotel?
I’m not sure if what I’m wearing / bringing around the convention is appropriate. Who do I ask?
What if Security says my apparel was inappropriate and asks me to change?
I’d like to share my feedback / question / concern on a specific policy.
Bans Anyone banned from our event will receive a formal ban letter through email or conventional mail, depending on the information we have available to us. The letter will outline the reason for the ban, when the ban will end, and the necessary steps to challenge the ban. If you have not yet received a ban letter, you are not currently banned. While we do our best to get reliable sources during our assessment of a ban, we also need to assess the risk of having an individual attend our event. As a private and paid event, we do have the right to refuse any individual registration. In the event we feel it is safer to deny access to someone due to information brought to our attention, it's within our rights and our duty to respect the safety of our attendees. To respect our privacy policy, and to ensure that we're protected from slander or libel, we cannot share information about a ban to anyone other than the recipient of the ban and their approved representatives. Our Security team can be reached on our Contact Us page. Please provide as much information about the person you're concerned with, any evidence or supporting references you have, and how you feel they'll be a risk to the event. Submitting this information is not a guarantee of a ban.Am I banned from this event?
I shouldn't be banned! This isn't true!
Is this person banned from your event?
This person should be banned from your event!