About Volunteering
Our volunteers take time out of their busy schedules, to assist our staff over the duration of the convention. As our convention grows, we need more volunteers to deliver an amazing convention experience.
Volunteers often give just a few hours here and there while attending the con.
Volunteers can sign up during convention hours in Attendee Services!
About Staffing
Staffing is a larger time investment, and usually involves duties before the convention as well as during. Our core team of Staff, Department Heads, and Directors work closely together to make sure the inner workings and fine details of our events go as smoothly as possible.
Staff are the core members of our team. They commit more time volunteering both at the convention, and in the months beforehand. Staff receive more perks and rewards, and are assigned to one of our departments. Applicants must be at least 18 years old. Successful applicants must also obtain a Criminal Records Check.
Staffing applications for the 2027 cycle are closed. Applicants who have an open application, and who have been contacted by their prospective department, will continue to be processed.
If you'd like to volunteer across the convention weekend, you may fill out the form below!
Deputy Head of Art & Publication
The Deputy Head of Art & Publication supports the Head of Department in assigning and monitoring completion of projects within the department. Projects vary from digital artwork assets to printed booklets. This role plays a key part in ensuring continued quality, consistency, and timeliness of vital branding assets. This role will provide both pre-con and on-site support.
REPORTS TO: Head of Department, Art & Publication
NUMBER OF POSITIONS OPEN: 1
KEY RESPONSIBILITIES:
- Assists Head of Department with day-to-day operations and team coordination
- In absence of Head of Department, is able to step in to lead meetings or oversee department operations
- Checks in with team members to ensure projects are on track to meet deadlines
- Coordinates with other departments to meet their art or design needs
- Assists developing documentation for the department
- Support on-site organization and delivery of department-owned materials
REQUIREMENTS:
- Project management experience (especially involving art or graphic design)
- Working knowledge of art and/or graphic design asset creation
- Excellent written and verbal communication
- Well-organized and able to track multiple items independently
- Self-starter, able to act in a leadership position
- Comfortable checking in with creatives to ensure adherence to deadlines
ADDITIONAL ASSET SKILLS:
- Experience developing projects for printing or manufacturing
- Experience with Adobe Photoshop/Illustrator or similar software
- Local to the Greater Toronto Area (to help inventory physical assets)
Deputy Head of Attendee Services (2iC)
We are seeking a dedicated volunteer to join our Attendee Services team! As the second-in-command, you will be assisting staff of all levels with anything and everything Attendee Services related! This includes anything from manning the Attendee Services desk to providing assistance on writing documentation for the department. You will help lead your department to success!
REPORTS TO:
- Head of Department, Attendee Services
NUMBER OF POSITIONS OPEN: 1
KEY RESPONSIBILITIES:
- Provide assistance in documentation of convention operations
- Provide departmental supervision when HoD is unavailable
- Assist with set up and tear down
- Provide directions or assistance at the Attendee Services desk
- Hand out conbooks
- Provide lost and found service until tear down
- Assist in managing hand out of limited supplies to other departments as needed
REQUIREMENTS:
- Strong customer service and interpersonal communication
- Strong organizational skills
- Some experience with Microsoft Excel
- Some experience with writing documentation
- Experience in leading a team
Convention Operations Team Member
We are seeking dedicated volunteers to join our Attendee Services team! As a staff member, you will be helping the attendees and staff with directions and services related to where panels and events are, as well as managing lost and found for the duration of the convention.
REPORTS TO:
- Head of Department, Attendee Services
NUMBER OF POSITIONS OPEN: 4
KEY RESPONSIBILITIES:
- Assist with set up and tear down
- Provide directions or assistance at the Attendee Services desk
- Hand out conbooks
- Provide lost and found service until tear down
- Assist in managing hand out of limited supplies to other departments as needed
REQUIREMENTS:
- Strong customer service and interpersonal communication
- Some experience with Microsoft Excel
- Strong organizational skills
Audio Video Team Member
This role is for both the technically advanced who know / have worked with live event production and for those who are willing to learn what goes on behind the scenes of event production. Members in this role will be tasked with learning the different systems and pieces of technology that the Audio Visual team uses throughout the convention. In time, a specific aspect of production will chosen as a primary task within AV.
REPORTS TO: Head of Department, Audio Video
NUMBER OF POSITIONS OPEN: 10
KEY RESPONSIBILITIES:
- Contribute to the technical production of events being hosted by Furnal Equinox
- Ensure AV support across multiple stages
- Main Events
- Secondary Stage
- Panel Rooms
- Attend scheduled department meetings
- Collaborate with staff members of Panels and Events as well as panel/event hosts
REQUIREMENTS:
- Ability to utilize or the interest in learning how to operate different aspects of live production
- Microphones & Audio Mixing Boards
- Lighting Controls
- Camera Operation
- Live Video Output Management
- Live Event Streaming
- General AV Troubleshooting
- Ability to work as part of a team while demonstrating effective communication skills
- Willingness to learn about new technology and understanding how to use it respectfully
- Focus to stay on task and the commitment to department roles
- A passion to create engaging live performances on a technical level
ADDITIONAL ASSET SKILLS:
- Previous technical live event experience preferred but not necessary
- Adaptability against unpredictability in live events
- Creative visions on how to improve production value for the future
Head of Business Outreach (HoD)
The Head of Business Outreach leads the development and execution of strategic partnerships that support and grow the convention. This role is responsible for building, maintaining, and expanding relationships with external businesses, brands, and community partners, while overseeing a team of outreach staff.
You will represent the organization in professional settings—via email, phone, and in-person meetings—with a strong focus on Toronto-based partners.
REPORTS TO: Director of Business
NUMBER OF POSITIONS OPEN: 1
KEY RESPONSIBILITIES:
- Lead and manage the Business Outreach department, including staffing, delegation, and performance oversight
- Develop and execute outreach strategies to secure partnerships, sponsorships, and collaborations
- Oversee and support team members in prospecting, outreach, and relationship management
- Maintain and grow relationships with existing partners, ensuring long-term engagement and value
- Coordinate cross-departmental communication to align outreach efforts with organizational goals
- Track, monitor, and report on outreach performance, partnerships, and pipeline development
- Conduct high-level outreach, including cold contact, meetings, and negotiations with prospective partners
- Represent the organization at meetings, site visits, and networking opportunities
- Oversee administrative systems, including CRM/contact databases, intake processes, and documentation
REQUIREMENTS:
- Must be at least 18 years of age (Ontario age of majority)
- Must reside in the Greater Toronto Area and be available for in-person meetings and events as required
- Must be available during the convention and throughout the year for ongoing responsibilities
- Strong communication and interpersonal skills, with confidence in professional and networking environments
- Experience in leadership, partnership development, sales, or business outreach is strongly preferred
- Comfortable being addressed by legal or chosen name in professional settings
Deputy Head of Business Outreach (2iC)
The Deputy Head of Business Outreach supports the Head of Department in executing outreach strategies and managing day-to-day operations. This role plays a key part in maintaining partner relationships, coordinating team efforts, and ensuring outreach initiatives are carried through effectively.
You will engage with external businesses, brands, and community partners via email, phone, and in-person meetings, with a focus on Toronto-based connections.
REPORTS TO: Head of Department, Business Outreach
NUMBER OF POSITIONS OPEN: 1
KEY RESPONSIBILITIES:
- Support the Head of Department in overseeing daily operations and team coordination
- Step in to lead meetings, projects, and team direction in the absence of the Head
- Assist in developing and executing outreach strategies and partnership initiatives
- Conduct outreach to prospective partners through email, phone, and in-person meetings
- Maintain and nurture relationships with existing partners
- Coordinate communication across team members and related departments to ensure alignment
- Monitor progress on outreach efforts, ensuring deadlines and deliverables are met
- Assist with tracking partnerships, maintaining contact databases, and managing intake processes
- Support administrative functions including documentation, reporting, and record keeping
REQUIREMENTS:
- Must be at least 18 years of age (Ontario age of majority)
- Must reside in the Greater Toronto Area and be available for in-person meetings and events as required
- Must be available during the convention and throughout the year
- Strong organizational and communication skills
- Comfortable working both independently and as part of a leadership team
- Experience in outreach, coordination, or team support roles is an asset
- Comfortable being addressed by legal or chosen name in professional settings
Charity Team Member
Have a love of animals? Want to help support a great cause? What better way than to help the Furnal Equinox Charity Department raise money for our supported charity? FE is looking for Charity Staff to assist with auctions, raffles, charity pin sales, and fundraising efforts, helping create a fun, engaging, and positive experience for attendees while supporting a good cause.
REPORTS TO: Head of Department, Charity
NUMBER OF POSITIONS OPEN: 2
KEY RESPONSIBILITIES:
- Set up, assist with, and tear down charity spaces, including those in the SFW and 18+ Dealer’s Dens.
- Interact with attendees by answering questions, promoting the charity, and maintaining a friendly, approachable presence.
- Encourage and handle donations (cash and digital), sell charity charity pins, and help with 50/50 raffle ticket sales.
REQUIREMENTS:
- A recent Criminal Records Check or equivalent is required for the role (free for volunteers residing in Ontario)
- Friendly, approachable, and patient attitude
- Willingness to learn and help with a variety of tasks
- Basic communication and teamwork skills
- Comfortable handling cash and digital donations
- Reliable and punctual
- Basic comfort with technology (smartphones, laptops, or tablets)
- We are happy to train individuals; no prior experience required
Deputy Head of Content Management (2iC)
The Deputy Head of Content Management assists the Head of Content Management with the day-to-day operations of the department, particularly the management of the social media, website, and volunteer photography teams. They help craft Furnal Equinox’s public image/voice, and support other departments and leadership as needed.
REPORTS TO: Head of Department, Content Management
NUMBER OF POSITIONS OPEN: 1
KEY RESPONSIBILITIES:
- Assist the Head of Department with all day-to-day operational tasks of the department
- In the absence of the Head of Department, able to lead meetings and oversee department operations
- Help assign, monitor completion of, and schedule updates to the Furnal Equinox website and official social media
- Monitor and respond to inquiries made on social media and via tickets
- Write official website statements and social media posts as needed
- Help coordinate the volunteer photography team, including task assignment and image upload
- Contribute to the development of marketing projects and communication tools
- Meet with other departments as necessary to assist operations and communicate updates
- Assist vetting of applicants, especially for media passes
- Create documentation of department decisions and standards
REQUIREMENTS
- Proficiency in Canadian English
- Familiarity with the furry social media landscape, especially regarding conventions
- Excellent communication skills and ability to respond in a professional, timely manner
- Comfortable with task delegation and project management
- Self-starter, able to act as a leader
- Able to multi-task and prioritize requests from multiple departments
- Strong ability to manage stress
ADDITIONAL ASSET SKILLS:
- Proficiency in Canadian French (nice to have)
- Experience with Buffer, Mailchimp, WordPress (especially Divi Builder), Microsoft 365
- Customer service experience
- Professional experience with brand social media management, copyediting
- Previous Furnal Equinox attendance
Social Media Team Member
The Social Media Team Member assists with writing social media and website posts to communicate important updates throughout the year leading up to and after each Furnal Equinox. They monitor and help write responses to inquiries made on social media. This position has minimal on-site duties, but is very active throughout the year outside the convention weekend.
REPORTS TO: Head of Department, Content Management
NUMBER OF POSITIONS OPEN: 1
KEY RESPONSIBILITIES:
- Write official website statements and social media posts consistent with the Furnal Equinox brand
- Monitor and help write responses to inquiries made on social media
- Help guide decisions for management of Furnal Equinox social media
- Assist with writing projects as requested by other departments (e.g. emails, statements, etc.)
REQUIREMENTS:
- Proficiency in Canadian English
- Familiarity with the furry social media landscape, especially regarding conventions
- Excellent communication skills and ability to respond in a professional, timely manner
- Comfortable completing assigned work with relatively short turnaround
- Availability to complete tasks throughout the year
- Strong ability to manage stress
ADDITIONAL ASSET SKILLS:
- Proficiency in Canadian French (nice to have)
- Experience with Buffer, Mailchimp, WordPress (especially Divi Builder), Microsoft 365
- Customer service experience
- Content or copywriting experience
- Previous Furnal Equinox attendance
Photography Team Member
PENDING - FILL ME
Dealers Den Team Member
Visual artists, fursuit makers, crafters, and more - all are forms of art that form a cornerstone of the furry community! If vending and supporting artists are important to you, the Furnal Equinox Dealers Den needs your help! We're looking for someone who can assist with the behind-the-scenes preparations and the at-con supervision of the regular Dealers Den, 18+ Dealers Den, and Artist Alley
REPORTS TO: Head of Department, Dealers Den
NUMBER OF POSITIONS OPEN: 4
KEY RESPONSIBILITIES:
- Collaborate with the rest of the Dealers Den team to review, sort, and organize vendor applications
- Assist with the vendor vetting and selection process to help ensure a diverse and successful marketplace experience
- Provide exceptional customer service to vendors, artists, and attendees by responding to inquiries in a professional, friendly, and timely manner
- Actively problem-solve and contribute ideas to improve processes, policies, and the overall Dealers Den and Artist Alley experience
- Resolve issues and conflicts that may arise before and during the convention, using sound judgment and a customer-focused approach
- Work collaboratively with other convention departments to address concerns and provide solutions that support vendors, artists, and attendees
REQUIREMENTS:
- Strong customer service experience is required, with the ability to remain professional, approachable, and solution-oriented in a fast-paced environment
- Demonstrated problem-solving skills and the ability to adapt to changing situations while maintaining a positive attitude
- Experience vending at a convention is considered an asset
- Familiarity with the Microsoft platform, including Teams and Office
- Willingness to learn new policies, procedures, and software
- Excellent communication skills and the ability to work effectively as part of a team to help make the convention the best it can be
- Ability to stand and remain on your feet for extended periods of time while performing duties during convention shifts, including navigating busy convention spaces and assisting vendors and attendees as needed
Important: If you are selected as a vendor, you will need an assistant to watch your table during your shifts. Dealers Den team members are expected to volunteer 10-16 hours during the convention weekend.
Head of Guest Experience (HoD)
We are seeking a dedicated volunteer to lead our Guest Experience team. The Head of Guest Experience oversees the Guest Experience Team and reports to the Sales Director. This role designs, coordinates, and delivers attendee tier benefits and premium experiences, ensuring clear value, cross-department alignment, and consistent execution from planning through post-event review. Focuses on attendee satisfaction, benefit tracking, and continuous improvement.
REPORTS TO: Director of Sales
NUMBER OF POSITIONS AVAILABLE: 1
KEY RESPONSIBILITIES:
- Lead and manage the Guest Experience Team, including recruitment, training, scheduling, and supervision
- Design, maintain, and refine attendee tier structures and associated benefits
- Ensure tier offerings are clearly defined, differentiated, and aligned with pricing expectations
- Coordinate with Registration to implement tier access, tracking, and fulfillment logistics
- Collaborate with Merch, Panels & Events, and other departments to deliver tier-specific experiences and items
- Maintain centralized documentation of all tier benefits and responsible departments
- Monitor execution of tier promises before and during the event to ensure consistency and accuracy
- Support delivery of premium experiences (e.g., socials, reserved access, concierge-style benefits)
- Act as an escalation point for complex attendee tier concerns and benefit discrepancies
- Track benefit fulfillment status across departments and resolve gaps proactively
- Review attendee feedback and post-event data to evaluate tier effectiveness
- Recommend improvements to tier structure, offerings, and delivery processes for future events
- Provide regular progress updates and risk flags to the Sales Director
- Ensure cross-department transparency regarding benefit expectations and timelines
REQUIREMENTS:
- Demonstrated leadership or team coordination experience
- Strong organizational skills across multiple parallel deliverables
- Ability to manage structured benefit systems (tiers, entitlements, access levels)
- Comfortable handling attendee-facing escalation issues professionally and diplomatically
- Reliable availability during the convention lifecycle (planning through post-event review)
- Strong written communication for cross-team coordination
ADDITIONAL ASSET SKILLS:
- Experience with registration systems
- Prior Furnal Equinox volunteer experience
- Familiarity with accessibility-aware service delivery considerations
- Experience supporting premium-tier socials, lounges, or concierge-style offerings
Guest Experience Coordinator
We are seeking dedicated volunteers to join our Guest Experience team as Coordinators. Guest Experience Coordinators support the delivery of attendee tier benefits and premium experiences by coordinating with Registration, Merch, and Panels & Events teams. They manage tier merchandise pickup operations at the Convention Store, assist with special access services and socials, answer tier-related attendee questions, and escalate complex concerns to the Guest Experience Lead.
REPORTS TO: Head of Department, Guest Experience
NUMBER OF POSITIONS AVAILABLE: 6
KEY RESPONSIBILITIES:
- Coordinate delivery of attendee tier benefits during the convention
- Operate and manage tier merchandise pickup at the Convention Store
- Verify eligibility and distribute premium-tier items accurately
- Maintain tracking records of benefit fulfillment and outstanding deliveries
- Assist with setup, support, and monitoring of tier-exclusive socials and experiences
- Support premium access processes (e.g., Skip-the-Line privileges where applicable)
- Provide front-line support for attendee questions related to tier benefits
- Escalate complex benefit discrepancies or service concerns to the Guest Experience Lead
- Coordinate with Registration to confirm attendee tier status where required
- Coordinate with Merch regarding inventory prepared for tier fulfillment
- Coordinate with Panels & Events regarding access-controlled programming benefits
- Help ensure consistent communication of tier expectations across departments
- Monitor fulfillment timelines and flag delays or risks early
- Support on-site adjustments to benefit delivery as directed by department leadership
- Assist with documentation of fulfillment issues for post-event review
- Maintain professionalism and confidentiality when handling attendee concerns
REQUIREMENTS:
- Strong interpersonal and customer service skills
- Ability to communicate clearly and professionally with attendees and staff
- Reliable availability during the convention and key pre-event preparation periods
- Strong attention to detail when verifying tier eligibility and distributing benefits
ADDITIONAL ASSET SKILLS:
- Prior Furnal Equinox volunteer experience
Head of Hotel and Venue (HoD)
The Head of Hotel & Venue is responsible for overseeing all aspects of venue operations, logistics, and hotel coordination for the convention. This includes managing relationships with venue staff, ensuring operational readiness, and leading a team responsible for delivering a smooth and professional on-site experience.
REPORTS TO: Director of Business
NUMBER OF POSITIONS AVAILABLE: 1
KEY RESPONSIBILITIES:
- Lead and manage the Hotel & Venue department, including staffing, delegation, and performance oversight
- Act as the primary liaison between the organization and hotel/venue representatives
- Oversee planning and execution of all venue-related logistics, including room usage, layouts, and scheduling coordination
- Ensure all operational requirements are communicated clearly between departments and venue staff
- Develop and maintain documentation related to venue operations, procedures, and constraints
- Identify and proactively resolve logistical challenges before and during the event
- Coordinate on-site operations, ensuring smooth execution of programming, room transitions, and space usage
- Represent the organization in meetings, walkthroughs, and negotiations with venue partners
- Provide regular updates to leadership on risks, needs, and operational readiness
REQUIREMENTS:
- Must be at least 18 years of age (Ontario age of majority)
- Must reside in the Greater Toronto Area and be available for in-person meetings, site visits, and the convention
- Must be available throughout the year for planning, and fully available during the convention
- Strong leadership, organizational, and problem-solving skills
- Ability to manage multiple priorities in fast-paced environments
- Experience in event logistics, venue coordination, or operations is strongly preferred
- Comfortable being addressed by legal or chosen name in professional settings
Deputy Head of Hoel & Venue (2iC)
The Deputy Head of Hotel & Venue supports the Head of Department in coordinating venue operations and ensuring day-to-day logistics are executed effectively. This role plays a key part in maintaining organization, tracking deliverables, and supporting both pre-event planning and on-site operations.
REPORTS TO: Head of Department, Hotel & Venue
NUMBER OF POSITIONS AVAILABLE: 1
KEY RESPONSIBILITIES:
- Support the Head of Department in managing day-to-day operations and team coordination
- Step in to lead meetings and oversee operations in the absence of the Head
- Assist in planning and executing venue logistics, including room assignments and scheduling coordination
- Track tasks, deadlines, and deliverables to ensure readiness leading up to the event
- Coordinate communication between Hotel & Venue team members and other departments
- Assist with venue documentation, including layouts, requirements, and operational notes
- Support on-site execution, troubleshooting issues and helping maintain smooth operations
- Maintain organization of records, schedules, and internal documentation
REQUIREMENTS:
- Must be at least 18 years of age (Ontario age of majority)
- Must reside in the Greater Toronto Area and be available for in-person meetings, site visits, and the convention
- Must be available throughout the year and during the convention
- Strong organizational and communication skills
- Ability to work under pressure and adapt to changing situations
- Comfortable working both independently and as part of a leadership team
- Comfortable being addressed by legal or chosen name in professional settings
ADDITIONAL ASSET SKILLS:
- Experience in event coordination, logistics, or support roles
Hotel & Venue Team Member
Hotel & Venue Relations staff help connect Furnal Equinox with our hotel and venue partners. You’ll support communication, coordination, and logistics to make sure the convention runs smoothly.
REPORTS TO: Head of Department, Hotel & Venue
NUMBER OF POSITIONS AVAILABLE: 3
KEY RESPONSIBILITIES:
-
Act as a liaison between the convention and hotel/venue partners
-
Write clear, professional emails on behalf of the organization
-
Help coordinate hotel rooms, event spaces, and scheduling needs
-
Work with other departments to gather and share requirements
-
Read and understand contracts, flagging anything unclear or important
-
Keep notes and records of communications and agreements
-
Support on-site operations during the convention as needed
REQUIREMENTS:
- Local to Toronto
- Available to meet once per month for department meetings
- Excellent email and phone etiquette
- Strong written communication skills (you can write clearly and professionally)
- Comfortable reading and understanding contracts or formal documents
- Organized and detail-oriented
- Good at working with people and maintaining professional relationships
- Able to manage multiple tasks and deadlines
Lounge Team Member – Daytime
Our Lounge team covers general attendee assistance as needed in the game lounge, including game check-in and check-out, badge checking, and ensuring code of conduct is enforced during their shifts in the game lounge. Duties of this position during the normal operating times of the convention.
REPORTS TO: Head of Department, Lounge
NUMBER OF POSITIONS OPEN: 6
KEY RESPONSIBILITIES:
- Assist attendees with game check-in/check-out
- Maintain a safe and respectful gaming environment
- Check attendee convention badges
REQUIREMENTS:
- Proficiency with Microsoft Excel
- Ability to work daytime shifts during convention hours
ADDITIONAL ASSET SKILLS:
- Customer service skills/experience
- Video game/television troubleshooting
Lounge Team Member – Overnight
Our Lounge team covers general attendee assistance as needed in the game lounge, including game check-in and check-out, badge checking, and ensuring code of conduct is enforced during their shifts in the game lounge. Duties of this position are performed during the overnight hours in four hour shifts between the times of 12am and 9am each night of the convention, including the day before the Opening Ceremony.
REPORTS TO: Head of Department, Lounge
NUMBER OF POSITIONS OPEN: 2
KEY RESPONSIBILITIES:
- Assist attendees with game check-in/check-out
- Maintain a safe and respectful gaming environment
- Check attendee convention badges
REQUIREMENTS:
- Proficiency with Microsoft Excel
- Ability to work daytime shifts during convention hours
ADDITIONAL ASSET SKILLS:
- Customer service skills/experience
- Video game/television troubleshooting
Merchandising Team Member
Passionate about con merchandise? Love taking home physical items to remember another year in Toronto? Our Merchandising team is look for people to help design new merchandise for our store and to help run the store for the duration of the con! This is a great opportunity to meet new people and have a direct impact on all the great FE-branded items offered to attendees.
REPORTS TO: Head of Department, Merchandising
NUMBER OF POSITIONS OPEN: 4
KEY RESPONSIBILITIES:
- Providing assistance to Furnal Emporium Store prior to convention start
- Operating the convention store and ensuring sales are completed properly following all financial protocols
- Ensuring pre-ordered merch is picked and checked out of the system correctly
- Providing input on new merchandise for the sponsors and the internal store
- Working with the team to create a beautiful merch people will cherish for years to come
REQUIREMENTS:
- Sales and/or retail experience
- Communication skills
- Familiarity with the Microsoft 365 suite
- Time management skills and the ability to meet a deadline
- Cash handling experience
- Basic math skills
- Criminal Background Check
ADDITIONAL ASSET SKILLS:
- Square POS experience
- Merchandising experience
Fursuit Team Coordinator
Leads the Fursuit team, a Panels & Events team dedicated to planning and executing fursuit main events and managing fursuit lounges.
REPORTS TO:
- Head of Department, Panels & Events
- Division Lead, Panels & Events
NUMBER OF POSITIONS OPEN: 1
KEY RESPONSIBILITIES:
-
Lead the Fursuit team in planning fursuit main events, as well as designing, building for, and maintaining fursuit lounges
- Run regular team meetings to plan and delegate tasks
-
Serve as a liaison between the Fursuit team, department leadership, and other stakeholders as needed
-
At the convention, lead the setup and teardown of fursuit lounges, and the execution of fursuit main events
-
Carry out other Panels & Events staff duties
REQUIREMENTS:
-
Ability to work both independently and as part of a team
-
Work to deadlines issued by department leads
-
Strong communication skills
-
Maintain a 48-hour response time over Teams and Outlook
ADDITIONAL ASSET SKILLS:
-
Prior leadership or management experience
- Experience with fursuiting, and an understanding of fursuiters' needs
New Events Team Coordinator
Leads the New Events team, a Panels & Events team dedicated to exploring and piloting new events or lines of programming. Leads the brainstorming process, works with the team and other stakeholders to plan and execute pilot events, and evaluates pilot events each cycle.
REPORTS TO:
- Head of Department, Panels & Events
- Division Lead, Panels & Events
NUMBER OF POSITIONS OPEN: 1
KEY RESPONSIBILITIES:
- Lead the New Events team in brainstorming, planning, and executing novel programming
- Work with department leads to evaluate the success and future of pilot events each cycle
- Run regular team meetings to plan and delegate tasks
- Serve as a liaison between the New Events team, department leadership, and other stakeholders as needed to carry out pilot events
- Carry out other Panels & Events staff duties
REQUIREMENTS:
- Ability to work both independently and as part of a team
- Work to deadlines issued by department and team leads
- Strong communication skills
- Maintain a 48-hour response time over Teams and Outlook
- A willingness to try new things and build out ideas from scratch
ADDITIONAL ASSET SKILLS:
- Prior leadership or management experience
- Ideas or a vision for how Furnal Equinox can expand beyond its current slate of programming
FurnalFest Team Lead
Leads the planning and execution of FurnalFest, a music festival showcasing furry music and furry musicians. Manages submissions, leads lineup selection, liaises between performers and Furnal Equinox teams, and runs FurnalFest at-con.
REPORTS TO: Head of Department, Panels & Events
NUMBER OF POSITIONS OPEN: 1
KEY RESPONSIBILITIES:
-
Work with Department Leads to build out the FurnalFest team
-
Create review criteria for FurnalFest submissions
-
Lead a team in selecting the FurnalFest lineup
-
Run regular team meetings to plan and delegate tasks
-
Serve as a liaison between FurnalFest performers, Panels & Events teams, and the A/V department
-
At the convention, work with the FurnalFest team to ensure FurnalFest runs smoothly
-
Carry out other Panels & Events staff duties
REQUIREMENTS:
-
Ability to work both independently and as part of a team
-
Work to deadlines issued by department leads
-
Strong communication skills
-
Maintain a 48-hour response time over Teams and Outlook
-
A passion for helping create diverse musical programming
ADDITIONAL ASSET SKILLS:
-
Knowledge of the current landscape of furry music
-
Experience being in or managing a band
-
Knowledge about musicians’ A/V needs
-
Prior leadership or management experience
Panels and Events Team Member
Helps plan and execute convention-hosted programming. Evaluates panel and event submissions. At-convention, helps staff the Panels & Events office, launches programming, and monitors convention spaces.
REPORTS TO: Head of Department, Panels & Events
NUMBER OF POSITIONS OPEN: 10
KEY RESPONSIBILITIES:
- Contribute to at least one team within Panels & Events to develop and help run convention-hosted programming.
- Teams currently seeking additional staff:
- Masquerade
- VR
- FurnalFest (music festival)
- New Events
- Teams currently seeking additional staff:
- Attend scheduled team and department meetings
- Evaluate panel and event submissions
- During the convention, assist with team duties as required, as well as:
- Setup and teardown
- Staffing the Panels & Events office
- Ensuring that panels and events launch and run smoothly
- Ensuring that convention spaces are well-cared for
- Work with department leads and other team members as directed
REQUIREMENTS:
- Ability to work both independently and as part of a team
- Work to deadlines issued by department and team leads
- A passion for helping create fun, inclusive programming
ADDITIONAL ASSET SKILLS:
- Any specialized knowledge or experience pertaining to the team you are interested in joining
- Customer service experience
- Strong communication skills
- Adaptability to changing situations
Deputy Head of Registration (2iC)
The Deputy Head of Registration supports the Head of Registration in managing the department’s operations before and during the convention. They help oversee the setup and execution of attendee registration using Brushfire, assist in staff management, and ensure the registration desk runs smoothly. This role involves responding to attendee inquiries, troubleshooting registration issues, and assisting with ID verification and badge distribution at the event.
REPORTS TO: Director of Sales
NUMBER OF POSITIONS OPEN: 1
KEY RESPONSIBILITIES:
- Assist in setting up and maintaining the Brushfire registration system
- Support the Head of Registration in scheduling and managing registration staff
- Help staff the registration desk during the convention, ensuring smooth check-ins and badge distribution
- Respond to attendee inquiries and issues via osTicket
- Monitor and assist with ID verification and badge accuracy
- Troubleshoot registration problems and provide on-site solutions
- Provide guidance and training to registration staff on event-day procedures
- Ensure registration-related materials and supplies are stocked and ready
- Assist with data entry and reporting post-convention
REQUIREMENTS:
- Good organization and leadership
- Clear communication
- Familiarity with data privacy and ID verification processes
- Comfort with spreadsheets, data organization, and tracking
- Willingness to maintain a 72-hour response time on Teams and Outlook
- Prior experience in event registration or front-line operations preferred
Registration Team Member
Registration team members assist with the department’s operations before and during the convention. They assist with attendee registration using Brushfire and ensure the registration desk runs smoothly. This role involves responding to attendee inquiries and assisting with ID verification and badge distribution at the event.
REPORTS TO: Head of Department, Registration
NUMBER OF POSITIONS OPEN: 4
KEY RESPONSIBILITIES:
- Help staff the registration desk during the convention, ensuring smooth check-ins and badge distribution
- Respond to attendee inquiries and issues via osTicket
- Ensure registration-related materials and supplies are stocked and ready
- Flag problems during registration and collaborate with leadership on resolutions
REQUIREMENTS:
- Good organization
- Clear communication
- Familiarity with data privacy and ID verification processes
- Willingness to maintain a 72-hour response time on Teams and Outlook
- Prior experience in event registration or front-line operations preferred
Safety Team Member
The Safety team is a customer service department, focusing on assisting attendees in a general capacity as well as providing a source of safety at event.
REPORTS TO: Head of Department, Safety
NUMBER OF POSITIONS AVAILABLE: TBD
KEY RESPONSIBILITIES:
- Answering general attendee questions and directing them to locations where they can get further information (Convention Operations, Information Desk)
- Monitoring the convention space and serving as a representative to identify issues of various types and to assist with resolution
- Assist in managing the lines for large events
Information/Data Manager
We are seeking a dedicated and tech-savvy volunteer to join our Staffing team as an Information/Data Manager. This role is perfect for someone passionate about technology and looking to gain hands-on experience while contributing to a meaningful cause. This role demands meticulous attention to detail, and creative problem solving in equal parts. It involves designing and maintaining workflows and systems which allow Furnal Equinox to actively keep track of all elements of our growing 220+ member team. Successful applicants will form a dynamic team that overlaps multiple disciplines including data science, IT and Human Resources.
REPORTS TO: Head of Department, Staffing
NUMBER OF POSITIONS AVAILABLE: 3
KEY RESPONSIBILITIES:
- Maintain MS SharePoint lists and Power Automate flows.
- Communicate and collaborate with other departments to gather information about their current and future staffing needs.
- Ability to lead data gathering initiatives and work Kanban style with other team members.
REQUIREMENTS:
- Experience with low-code tools in the Microsoft Power Platform environment.
- Software expertise in Microsoft O365 tools is essential.
- Skill in data gap analysis – and experience in creatively filling them.
- Passion for building automations.
General Staffing Coordination Team Member
Do you like to talk to people? Do you like helping people? The Furnal Equinox Staffing team is looking for a few enthusiastic individuals to help coordinate and assist other staff members while the convention is happening.
REPORTS TO: Head of Department, Staffing
NUMBER OF POSITIONS OPEN: 3
KEY RESPONSIBILITIES:
- Providing convention attendees with directions/assistance/information when they approach the booth.
- Helping other departments with last minute tasks while the convention is happening.
- Providing staff with snacks/refreshments when they ask.
- Monitoring the staffing room while it is in operation.